Refund policy

At Little1Stop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return, your item must be:

• Unused and in its original condition
• Returned in the original packaging
• Accompanied by proof of purchase or order confirmation
• Returned within 30 days of delivery

Please contact our support team before sending any item back. Returns sent without prior authorisation may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible with photographs and order details so we can resolve the issue promptly.

Non-Returnable Items

• Personalised or custom-made products
• Perishable goods
• Personal care products where hygiene seals have been removed
• Gift cards and digital products
• Items excluded by law from return eligibility

If you are unsure whether your item qualifies for return, please contact us before initiating a return.

Exchanges

The quickest way to receive a different item is to return the original item once approved and place a new order for the preferred product.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please note that banks and payment providers may require several business days to process and display the refunded amount.

Late or Missing Refunds

If you have not received your refund after approval, please first check your bank account and contact your payment provider. Processing times may vary between financial institutions.