Shipping Policy

Last updated: March 23, 2026

Little1Stop ("we", "our", or "us") operates https://little1stop.com. By placing an order through our website, you agree to the terms outlined below. These terms are designed to ensure transparency, fairness, and a smooth shopping experience.

General

All orders are subject to stock availability. While we strive to keep inventory information accurate, occasional stock discrepancies may occur. If this happens, we will contact you regarding available alternatives, delayed fulfilment, or refund options where applicable.

Shipping Costs

Shipping charges are calculated during checkout based on delivery location, parcel size, weight, and selected shipping method. All shipping costs are clearly displayed before payment is completed.

Returns

Change of Mind Returns: Customers may request a return within 30 days of delivery. Returned products must be unused, in their original condition, and in the original packaging. Return shipping costs are the responsibility of the customer unless otherwise required by law.

Warranty Claims: Valid warranty claims may be submitted within the applicable warranty period. Approved claims may be resolved through replacement, repair, store credit, or refund depending on the circumstances.

Delivery Terms

Order Processing: Orders are typically processed within 1–3 business days.

Dispatch Time: Most orders are dispatched within 2 business days.

Delivery Times: Estimated delivery times are displayed at checkout and may vary depending on destination and courier services.

Address Changes: Delivery addresses can only be updated before an order has been dispatched.

P.O. Box Deliveries: Available only where supported by the selected courier.

Out of Stock Items: If an item becomes unavailable after purchase, we will contact you with available options.

Tracking Information: Tracking details will be provided once your order has been dispatched where available.

Delivery Delays: While we aim to meet estimated delivery times, delays may occasionally occur due to courier operations, weather conditions, or other external factors.

Damaged Parcels: If your parcel arrives damaged, please contact us as soon as possible with supporting photographs.

Duties & Taxes

VAT & Sales Tax: Any applicable taxes are included where required by law.

Import Duties: International customs duties, taxes, and import fees remain the responsibility of the customer where applicable.

Cancellations

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may no longer be possible and the return policy will apply instead.

Lost Parcels

If a parcel is confirmed as lost by the shipping carrier, we will work with the courier to resolve the issue and provide a replacement or refund where appropriate.